Vestin Mortgage Privacy Promise For Consumers
While information is the key to our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Vestin Mortgage. Here then, is our promise to our individual customers:
- We safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
- We permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to discipline.
- We do not reveal customer information to any non-affiliated party unless we have been authorized in writing by the customer or are required by law.
- We attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their account information (except when we're prohibited by law) and how to notify us about errors which we will promptly correct.
- We continuously assess ourselves to ensure that customer privacy is respected, and conduct our business in a manner that fulfills our Promise.
Normal Website Usage
You can visit Vestin Mortgage's web site to read investment and company information, or use some of our online tools without telling us who you are and without revealing any personal information. During these types of visits, we may collect and store statistical information on an anonymous basis, such as information about the time and length of your visit, the pages you requested, and the date and time of those requests.
Collection of Personally Identifiable Information
There are instances where we request personally identifiable information to provide our website visitors a service or correspondence. This information, such as name, mailing address, or type of request, is collected in a manner appropriate to the nature of the data and used to fulfill your request. The information may also be shared with one of our affiliates in order to provide information requested or improve the services we provide you. We do not sell this information nor do we provide it to any non-affiliated party unless we have been authorized in writing by the customer, or are required by law.